This unit explores theoretical and practical aspects of organisational communication and will guide students through a broad range of issues central to management and business communication. The use of information and communication technologies, including employees’ voice, public relations, crisis management, client communication, and the used of informal communication will be explored. Real world case studies and practical communication dilemmas will be part of the learning experience.
Unit code: LE8805Z
Unit status: Approved (New unit)
Points: 12.0
Unit level: Postgraduate Foundational
Unit discipline: Leadership
Proposing College: School of Professional Practice - Leadership
Show when this unit is running| 1. | Appraise various theories, concepts, and frameworks of organisational communication |
| 2. | Discuss key barriers and enhancers of organisational communication and how they can be utilised to enhance organisational effectiveness |
| 3. | Formulate communication strategies for enhancing staff engagement, customer experience, or managing organisational change |
| 4. | Critically analyse existing organisational communication plans and activities and propose improvements |
Module 1 – Organisational Communication Theories and Principles Module 2 – Interpersonal, team and Organisational Communication Module 3 – Communication, Public Relations and Media Module 4 – Strategies for stakeholder and customer communication
Miller, K. (2020) Organizational Communication: Approaches and Processes, Sixth Edition. Cengage Learning.
| Type | Description | Word count | Weight (%) |
|---|---|---|---|
| Case Study | Working in groups (2-4) to analyse an organisational case study and make a presentation of their anlaysis and recommendations to the class on the Intensive day. (Equivalent to 750 words) |
750 | 30.0 |
| Case Study | Students will analyse a work situation (or case study) and prepare a communication strategy. They will present it in a report supported by a 5-minute video clip. (Equivalent to 2250 words) |
2250 | 70.0 |
Unit approved for the University of Divinity by Prof Albert Haddad on 30 Oct, 2023
Unit record last updated: 2023-10-30 09:20:54 +1100